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Best Reference Checking Service Providers You Should Know

January 16, 2024

One way to gain valuable insights into a candidate's qualifications, work ethic, and character is through performing a professional reference check, which allows an employer to make informed hiring decisions on whether or not a candidate is a good fit.

However, the hiring process, from employment screening to the interview process, can be time-consuming and conducting a comprehensive reference check may take too much effort to come up with detailed information. That's where reference-checking service providers come in. These professionals specialize in conducting comprehensive background checks and verifying the information provided by job applicants.

In this article, we will explore the benefits of hiring a reference-checking service provider, key considerations in choosing the right provider and the best professional reference-checking services in Canada.

Why Should You Hire a Reference-Checking Service Provider?

As a healthcare provider, the importance of hiring qualified and trustworthy staff cannot be overstated. Patients' lives and well-being depend on the actions and decisions of your employees. The resume screening process or CV screening is an initial step in the recruitment process, but it may not reveal all the information you need to make an informed decision.

Hiring a reference-checking service provider adds an extra layer of assurance by verifying the accuracy of the information provided by candidates and collecting a wide range of information about their qualifications, work history including their employment dates, and personal attributes.

Benefits of Hiring a Reference-Checking Service Provider

Here are some specific benefits of why it's a good idea for healthcare employers to hire a reference-checking service provider:

Why You Should Choose Reference-Checking Services Over Reference-Checking Software

While reference-checking software can be valuable, engaging a reference-checking service offers a lot of advantages over reference-checking software for effective reference checks in the healthcare industry:

Key Considerations in Choosing a Job Reference Checking Service

A reference-checking service should be a partner that understands your unique needs and provides personalized assistance throughout the process. When selecting a reference checking service provider, several factors should be taken into account to ensure you choose the best fit for your organization. Here are some important things you should consider when choosing a reference-checking service:

A list summarizing the key considerations in choosing a job reference checking service.

Safeguards Against Fake References

Unfortunately, the prevalence of fake references in the job market has increased in recent years. Candidates may provide contact information for individuals who are not actual references or manipulate the information provided to present a false image of their qualifications and work history.

A reliable reference-checking service provider employs various safeguards to protect employers from falling victim to such deception. These safeguards may include cross-referencing the information provided, conducting in-depth interviews with the references, and verifying the authenticity of the provided contact information.

Wide Range of Information Collected About the Candidate

One of the significant advantages of hiring a reference-checking service provider is the extensive information they gather about the candidate. Beyond simple employment verification, a comprehensive reference check may include insights into the candidate's work ethic, soft skills like teamwork skills and leadership abilities, and overall performance.

Good Reviews

When selecting a reference-checking service provider, it's essential to consider the feedback and reviews from other employers who have used their services. Look for providers with a strong reputation for delivering accurate and reliable results.

Online review platforms and testimonials from satisfied clients can provide valuable insights into the quality of service offered by a provider. Take the time to read these reviews and consider the experiences of others before making your decision.

Best Professional Reference Checking Services in Canada

Now that we have explored the importance of hiring a reference-checking service provider and the key considerations in choosing one, let's take a closer look at some of the best professional reference-checking services in Canada:

Caring Support is the leading provider of professional checking services in Canada.

Caring Support

Caring Support is an all-around platform committed to providing valuable services to healthcare professionals, organizations, and educational institutions in Canada. Our intuitive platform provides candidates with the ability to form meaningful connections with other healthcare professionals and organizations and create profiles that employers may check for a possible match to the qualifications they're looking for in their next hire.

We also offer comprehensive background checks, including employment verification, character references, and academic qualifications, as an inclusion to our comprehensive Essential Package for healthcare organizations. With our cutting-edge technology and personalized approach, we ensure that we can help you streamline your hiring process while still making informed hiring decisions.

Hire Performance

Hire Performance Inc. (HPI) offers professional reference-checking services that make them one of the top choices for healthcare employers in Canada. Their experienced team and commitment to customer satisfaction make them a trusted partner in the hiring process.

HPI's extensive experience in the Canadian screening and verification industry, combined with their expertise in providing reference checks for the healthcare sector, ensures that they are well-equipped to meet the unique hiring needs of healthcare employers in Canada. This specialization allows them to understand the specific requirements and challenges of healthcare hiring, making them a top choice for healthcare employers.


InLine Reference Check has worked with companies in various industries throughout Canada and the United States, demonstrating their expertise and reliability in providing pre-employment screening services.

With a turnaround time of fewer than 24 hours for many checks, Inline Reference Check offers efficient and rapid reference checks, allowing healthcare employers to make timely hiring decisions without compromising on the quality of the screening process.

Their commitment to customer service excellence and quick turnaround time further solidifies their position as a top choice for healthcare employers in Canada.

RightFit Plus

RightFit Plus offers a comprehensive professional reference check service that provides greater insight into a candidate’s work ethic and abilities than what may be gleaned from an in-person interview.

Their standard reference check includes an extensive set of questions, and clients have the option to develop their own list of questions to address their specific needs. All reference checks are completed through direct contact with co-workers, supervisors, executives, or other business colleague.

This thorough and consistent administration of the reference-checking process ensures that healthcare employers receive reliable and standardized results, aiding in the selection of the right candidates for their respective organizations.


Xref is a leading provider of reference-checking services, offering a comprehensive and efficient platform that caters to the unique needs of healthcare employers in Canada. They have secured large North American organizations, including various healthcare institutions, showcasing the trust and satisfaction of healthcare employers in their reference-checking services.

Xref also provides detailed reports with easy-to-read graphs, data analytics, and actionable insights for each candidate. This feature allows healthcare employers to compare and contrast qualified candidates effectively, aiding in their decision-making process.

Find your ideal candidate through better informed hiring decisions with Caring Support.

Better Hiring Decisions With Caring Support

Hiring the right candidates is crucial for the success of any organization, especially in the healthcare industry. Reference-checking service providers offer valuable assistance in the screening resumes process, ensuring that you, a prospective employer, have a comprehensive understanding of a candidate's qualifications, work history, and personal attributes.

At Caring Support, we're committed to helping healthcare organizations streamline their hiring process by providing you with easy access to our growing pool of qualified healthcare professionals. Our intuitive platform provides data-driven updates and user-based optimizations from feedback, ensuring that our comprehensive package for healthcare organizations is indeed a cost-effective solution for your reference check needs.

Don't miss out on the opportunity to streamline your reference check process and find the best talent in the healthcare industry. Contact us today to learn more and start partnering with us.

About The Author
Cam Adajar
Content Writer

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