Our Role Types

Below is a list of all our role types that we currently accommodate on the Caring Support platform. We are constantly adding new ones, so keep checking back if you don't see yours here!

Registered Nurse (RN)

RNs provide direct nursing care to patients and deliver health education to patients in diverse healthcare settings like hospitals, nursing homes, extended care facilities, rehabilitation centres, doctors' offices, clinics, community agencies, companies, private homes and public and private organizations. RNs can also be self-employed.

Registered Practical Nurse (RPN)

RPNs assist patients in hospitals, schools, clinics, and the community with general or straightforward health conditions. They usually care for people of all ages, as long as their condition is stable, predictable, or non-severe.

Personal Support Worker (PSW)

PSWs provide assistance to people who need support with their daily activities and care for those who need it, in accordance with an established plan of care usually designed by a nurse or physician. PSWs are typically involved in personal care tasks such as housekeeping, meal preparation, socialization, and companionship, but in recent years their role has increased to meet the demands of the aging population and vulnerable sectors.

Developmental Support Worker (DSW)

DSWs are specialists in supporting children and adults with developmental disabilities such as autism spectrum disorder, Down syndrome, or cerebral palsy. They collaborate with other healthcare workers to provide care to patients and support to their families.

Companion/Caregiver

Companions or caregivers support residents in long care facilities or home care (usually people with disabilities, elderly or recovering from accidents or illnesses.) Their duties include helping with basic needs and communicating with family members or other professionals about their client’s status.

Clinical Support Aide (CSA)

CSAs assist nurses, physicians, and more healthcare workers in the basic care of patients. They are employed in hospitals, nursing homes, assisted care facilities for the elderly and many other health care establishments.

Porter

Porters are workers who assist in medical facilities. They help with patient care by transporting patients and delivering equipment, messages, food, or other materials doctors and patients may require.

Lab Technician

Lab Technicians work in laboratories conducting tests, analyzing samples or substances, and creating reports. They also perform pre-analytical procedures, sort, allocate and deliver specimens to work stations, and set up laboratory instruments.

Medical Laboratory Technician Assistant

Medical laboratory technician assistants are important members of a health care team who help laboratory technicians in interacting directly with patients, performing ECG’s and collecting blood samples for analysis. Inside the laboratory they assist other professionals by sorting and preparing samples for testing, operating laboratory equipment, performing basic laboratory testing under supervision, and managing data in computers.

Phlebotomy Technician

Phlebotomy technicians are important members of any health care team who collect blood from patients and prepare the samples for testing. Most of them work in hospitals and clinics, but some others collect blood for donation purposes. With constantly evolving medical technologies, phlebotomy technicians are knowledgeable about differences in blood test types and should be aware of how medications and diet impact blood samples.

Cardiology Technologist

Cardiology technicians assist physicians in diagnosing and treating cardiac and peripheral vascular ailments. They usually work in cardiac cath labs and perform complex procedures, including stent implants, cardiac pacemakers and defibrillators and other tests to diagnose heart disease. They also take emergency calls and participate in saving the lives of those who are having a heart attack.

Medical Assistant

Medical assistants support the operations of hospitals, doctor offices, medical clinics, and other facilities by performing multiple tasks, as needed. The scope of their work will depend on the needs of the facility or practice but in general, they usually complete tasks like helping get patients' medical histories or taking vital signs.

Medical Office Assistant

Medical office assistants perform administrative operations in healthcare facilities, including billing, scheduling, coding, patient communication, and filing.

Ward Clerk

Ward clerks serve as a point-person for other staff, administrators, patients and visitors. They are known for having strong communication and clerical support skills to help manage the day-to-day tasks of hospital departments.

Medical Office Administrator

Medical office administrators ensure that medical offices, clinics, and other healthcare facilities run smoothly by taking care of all administrative tasks, including appointment scheduling, shift coordination, billing, payroll, patient records, and more. Successful workers in this role often have both medical and administrative knowledge, as well as soft skills like organization, attention to detail and customer service.

Health Information Management (HIM)

Health information management professionals are essential to healthcare settings as they ensure patients’ health information and records are complete, accurate and protected. They also work on the classification of diseases and treatments to ensure they are standardized for clinical, financial, and legal uses in healthcare. They are usually highly trained in the latest information management technology applications.

Pharmacist

Pharmacists are medication experts who have specialized expertise in the composition of medicines, including their chemical, biological, and physical properties, as well as their manufacture. They prepare and dispense prescriptions, ensure medicines and doses are correct, prevent harmful drug interactions, and counsel patients on the safe and appropriate use of their medications.

Pharmacy Assistant

Pharmacy Assistants are healthcare workers who provide assistance to pharmacists and pharmacy technicians. They fill prescriptions, pack and label pharmaceutical products, maintain prescription records and inventories, compound medications, handle sale transactions, provide excellent customer service, and more.

Pharmacy Technician

Pharmacy technicians work under the direct supervision of a licensed pharmacist to perform many pharmacy-related functions regarding prescriptions, drug information, or health matters. They work in a wide variety of practice settings, including community pharmacies, hospitals, the military, in-home health care settings, long-term care facilities, mail service pharmacies, and educational programs.

Dietitian

Dietitians provide medical nutritional intervention for patients, groups, and communities. They also work collaboratively with other health care professionals to provide safe and specific nutritional needs to patients who are unable to eat or drink food normally due to accidents, illnesses, or disabilities.

Dietary Aide

Dietary Aides are health professionals who help prepare and cook meals for patients. Depending on where they work, their duties can include preparing food dishes, delivering them to specific people or rooms, and maintaining the cleanliness of the cooking work area.

Food Service Worker

Food service workers in healthcare facilities are professionals who prepare meals and complete other food-related tasks like keeping kitchens running smoothly, cleaning up after cooking, and adhering to food safety regulations. They also follow strict rules set by Managers in order to maintain a high level of customer satisfaction.

Physiotherapist

Physiotherapists carry out individually designed treatment programs to maintain, improve or restore the physical functioning and mobility of their patients, alleviate pain and prevent physical dysfunctions. They are usually employed by hospitals, clinics, industry, sports organizations, rehabilitation centres and extended care facilities, or they may work in private practice.

Physiotherapist Assistant (PTA)

PTAs provide care under the direction and supervision of a physiotherapist in settings such as retirement homes, long-term care, private clinics, home care, and hospital emergency departments. They may also be called rehab assistants, therapist assistants, support personnel etc. and may have been trained in a college program or learned on the job.

Rehabilitation Physiotherapy Assistant

Physiotherapy assistants are members of the health care team who work under the supervision of an occupational therapist or a physiotherapist to improve a client's or patient's quality of life. They work in settings such as hospitals, private rehabilitation clinics, rehabilitation centers, long-term care facilities, retirement homes, sports medicine clinics, community healthcare agencies, and other healthcare settings.

Registered Massage Therapist

A registered massage therapist assesses and treats the soft tissues and joints of the body in order to improve circulation, treat pain from injuries, and maintain good health. The manual type of therapy they perform includes manipulating and applying pressure to the muscles, tendons, ligaments, and fascia.

Orthopaedic Technician

Orthopaedic technicians assist physicians in treating patients who have injuries in their bones or joints. They help in the application of casts and splints to broken bones, fit braces and other support devices for patients, and show patients how to fasten braces and use other equipment, such as crutches. They can work hospitals and other healthcare facility, or specialized orthopaedic clinics, and some of them can even assist surgeons during surgical procedures.

Ultrasound Sonographer 

Ultrasound sonographers help doctors to determine the necessary treatment or next steps for the patient by using their ultrasound training, technical skills, and understanding of the human body and its systems to examine them and determine if structures are normal or abnormal. They are considered the "detectives" of the healthcare field.

Diagnostic Medical Sonographer

Diagnostic medical sonographers operate ultrasound equipment to produce and record images of various parts of the body to aid physicians in monitoring pregnancies and in diagnosing cardiac, ophthalmic, vascular and other medical disorders. They are employed in clinics and hospitals.

Social Worker

Social Workers help individuals, couples, families, groups, communities and organizations develop skills and resources to enhance social functioning. They also provide counselling, therapy and referral to other supportive social services as they see fit.

Community Service Worker 

Community service workers help change people’s lives for the better by supporting them in dealing with personal and social problems, and ensuring they have access to social assistance programs and community services. They are usually employed by residential care facilities, government agencies,  correctional facilities, mental health agencies, schools, and other settings that help people dealing with mental health issues, learning and/or physical disabilities, addictions, and other issues.

Life Enrichment Worker

Life enrichment workers will enhance the quality of life for clients facing complex challenges which could include mental health or addiction challenges, cognitive impairment, ongoing physical health issues, responsive behaviours and other neurological disorders.  They plan, coordinate, implement and direct recreational, educational or therapeutic activity programs that assist residents in maintaining and developing intellectual, physical, spiritual, social and recreational opportunities, and building interpersonal relationships and social skills.

Addiction Counsellor

Addictions Counsellors work with individuals to understand and overcome addictions by offering support while providing rehabilitation and guidance. These highly trained healthcare professionals educate and develop treatment plans and preventative programming, and provide assessments to determine a successful recovery.

Community Social Worker

Community social workers work with existing organizations or groups of concerned citizens to solve problems such as addressing inadequate living conditions or helping to fight the placement of a toxic landfill. They are usually aware of social policies and engaged in political advocacy, and are the ones who lead the charge when problems occur, encouraging community members they are working with to become more politically aware.

Case Manager

Case managers are social workers who help identify appropriate providers and facilities for clients while ensuring that available resources are being used in a timely and cost-effective manner in order to obtain optimum value for both the client and the reimbursement source. They serve as a means for achieving client wellness and autonomy through advocacy, communication, education, identification of service resources and service facilitation.

Mental Health Worker

Mental Health Workers provide basic care and assistance to patients with mental illness or developmental disabilities. They often help with daily activities, monitor their patients' conditions and assist in administering therapeutic care.

Child & Youth Worker

Child and Youth Workers provide assistance and counselling to children and adolescents going through difficult situations, often related to family issues, mistreatment, bullying, discrimination, and substance abuse.

Child & Youth Care with Addictions Support Worker

Child and youth care with addictions support workers work with adolescents, children and families with challenging needs such as social, emotional, behavioural and mental health concerns at implementing appropriate prevention and intervention strategies that inspire change. They also explore the physical, emotional and social effects of alcohol, drugs and gambling, examine the process of addictions assessment and teach effective case management skills.

Home Support Worker

Home support workers provide personal care and companionship for seniors, persons with disabilities and convalescent clients in their own homes and other non-institutional, residential settings. They are employed by home care and support agencies, or private households. They could also be self-employed.

Occupational Therapist (OT)

OTs are healthcare specialists who assess their patients' situations and apply their specialized knowledge and skills to recommend courses of preventive or corrective action that will help them lead more productive and satisfying lives.

Occupational Therapist Assistant (OTA)

OTAs work with an occupational therapist to treat patients who have difficulty performing daily living and work activities due to illnesses, injuries, and disabilities. They help clients perform exercises as specified in their treatment plans and teach them how to use certain equipment. They can also be assigned administrative tasks, including recording patients' progress.

Recreational Therapist

Recreation Therapists are allied health professionals who use recreation, leisure, and play as treatment modalities to support purposeful and meaningful interventions that are based on individual strengths and values, and are guided by assessments. They usually apply the APIED (Assess, Plan, Implement, Evaluate, and Document) process to direct service delivery.

Registered Respiratory Therapist

Respiratory therapists help people who suffer from chronic respiratory diseases like asthma, bronchitis and emphysema. They also provide emergency care to patients suffering from heart attacks, drowning, shock, sleep disorders, and infants born prematurely who need help to breathe more easily.

Home Health Therapist

Holme health therapists deliver physical therapy in the homes of clients and patients and in other alternative settings within the community. They work one-on-one with people in their own environment and encourage them to assume responsibility for their health and participate in team approaches to health service delivery. Their service can be cost-efficient, convenient, and as effective as the care patients get in a hospital or skilled nursing facility.

Speech Language Pathology

Speech-language pathologists are professionals with specialized knowledge, skills and clinical training in the assessment and management of spoken, written and cognitive communication disorders. Their service is provided to patients/clients of all ages, in a variety of health care, education, and private settings.

Early Childcare Assistant (ECA)

Early childcare assistants are workers who assist at daycares and early learning centres, where they perform diverse tasks to ensure the adequate care and development of children. These professionals are usually supervised by Early Childhood Educators. They also work closely with parents and other childcare providers.

Medical Esthetician

Medical estheticians work with people facing severe skin disorders or traumas, like post-burn care or plastic surgery recovery. They also perform many of the same tasks as estheticians. However, they tend to have additional training that allows them to perform specialized treatments and work in clinical settings.

Dental Hygienist

Dental hygienists are health professionals who provide oral care services to patients, including teeth cleanings, oral x-rays, and prevention and treatment of oral diseases. They are usually employed by dental clinics, hospitals, educational institutions, dental product manufacturers and more.

Dental Assistant

Dental assistants are healthcare workers who assist dentists with procedures and also perform a number of duties such as collecting patient information and preparing and maintaining dental instruments, materials and equipment. Dental assistants may also assist in managing dental emergencies, diagnosing or planning dental treatment, and other dental tasks.

Dental Admin

Dental administrators oversee the activities and operations of dental clinics, including managing budgets, tracking inventory, ordering supplies, paying vendors, and managing all accounts. They also supervise all office staff, including those who contact patients, book appointments, greet patients at the door and more.

Dental Regional Manager

A Dental Regional Manager is responsible for leading the business side of a dental practice at a regional level to ensure that all dental clinics and all areas of the business run smoothly. As part of their role, they recruit and supervise personnel, manage records, and process payrolls. They may also supervise dentists and other clinical or clerical dental staff and speak with patients about their experiences at the practice.

HR Talent Manager

Talent managers are vital to the healthcare industry as they manage hiring, training, claims, and administrative affairs in organizations such as hospitals, clinics, and insurance companies. They interact with health administrators, clinicians, and patients to help ensure quality care.

Volunteer

Volunteers in healthcare settings are unpaid workers who perform numerous assistance duties so that the medical staff can focus on other more demanding tasks. Volunteers can work on direct patient assistance or in clerical or administrative areas.

Personal Support Worker (PSW)

PSWs provide assistance to people who need support with their daily activities and care for those who need it, in accordance with an established plan of care usually designed by a nurse or physician. PSWs are typically involved in personal care tasks such as housekeeping, meal preparation, socialization, and companionship, but in recent years their role has increased to meet the demands of the aging population and vulnerable sectors.

Developmental Support Worker (DSW)

DSWs are specialists in supporting children and adults with developmental disabilities such as autism spectrum disorder, Down syndrome, or cerebral palsy. They collaborate with other healthcare workers to provide care to patients and support to their families.

Registered Nurse (RN)

RNs provide direct nursing care to patients and deliver health education to patients in diverse healthcare settings like hospitals, nursing homes, extended care facilities, rehabilitation centres, doctors' offices, clinics, community agencies, companies, private homes and public and private organizations. RNs can also be self-employed.

Registered Practical Nurse (RPN)

RPNs assist patients in hospitals, schools, clinics, and the community with general or straightforward health conditions. They usually care for people of all ages, as long as their condition is stable, predictable, or non-severe.

Clinical Support Aide (CSA)

CSAs assist nurses, physicians, and more healthcare workers in the basic care of patients. They are employed in hospitals, nursing homes, assisted care facilities for the elderly and many other health care establishments.

Lab Technician

Lab Technicians, or Laboratory Technicians, work in laboratories conducting tests, analyzing samples or substances, and creating reports. They also perform pre-analytical procedures, sort, allocate and deliver specimens to work stations, and set up laboratory instruments.

Medical Assistant

Medical assistants support the operations of hospitals, doctor offices, medical clinics, and other facilities by performing multiple tasks, as needed. The scope of their work will depend on the needs of the facility or practice but in general, they usually complete tasks like helping get patients' medical histories or taking vital signs.

Companion/Caregiver

Companions or caregivers support residents in long care facilities or home care (usually people with disabilities, elderly or recovering from accidents or illnesses.) Their duties include helping with basic needs and communicating with family members or other professionals about their client’s status.

Porter

Porters are workers who assist in medical facilities. They help with patient care by transporting patients and delivering equipment, messages, food, or other materials doctors and patients may require.

Medical Office Assistant

Medical office assistants perform administrative operations in healthcare facilities, including billing, scheduling, coding, patient communication, and filing.

Dietitan

Dietitians provide medical nutritional intervention for patients, groups, and communities. They also work collaboratively with other health care professionals to provide safe and specific nutritional needs to patients who are unable to eat or drink food normally due to accidents, illnesses, or disabilities.

Dietary Aide

Dietary Aides are health professionals who help prepare and cook meals for patients. Depending on where they work, their duties can include preparing food dishes, delivering them to specific people or rooms, and maintaining the cleanliness of the cooking work area.

Physiotherapist

Physiotherapists carry out individually designed treatment programs to maintain, improve or restore the physical functioning and mobility of their patients, alleviate pain and prevent physical dysfunctions. They are usually employed by hospitals, clinics, industry, sports organizations, rehabilitation centres and extended care facilities, or they may work in private practice.

Social Worker

Social Workers help individuals, couples, families, groups, communities and organizations develop skills and resources to enhance social functioning. They also provide counselling, therapy and referral to other supportive social services as they see fit.

Mental Health Worker

Mental Health Workers provide basic care and assistance to patients with mental illness or developmental disabilities. They often help with daily activities, monitor their patients' conditions and assist in administering therapeutic care.

Child & Youth Worker

Child and Youth Workers provide assistance and counselling to children and adolescents going through difficult situations, often related to family issues, mistreatment, bullying, discrimination, and substance abuse.

Occupational Therapist (OT)

OTs are healthcare specialists who assess their patients' situations and apply their specialized knowledge and skills to recommend courses of preventive or corrective action that will help them lead more productive and satisfying lives.

Occupational Therapist Assistant (OTA)

OTAs work with an occupational therapist to treat patients who have difficulty performing daily living and work activities due to illnesses, injuries, and disabilities. They help clients perform exercises as specified in their treatment plans and teach them how to use certain equipment. They can also be assigned administrative tasks, including recording patients' progress.

Volunteer

Volunteers in healthcare settings are unpaid workers who perform numerous assistance duties so that the medical staff can focus on other more demanding tasks. Volunteers can work on direct patient assistance or in clerical or administrative areas.

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