Our Role Types

Below is a list of all our role types that we currently accommodate. We are constantly adding new ones, so keep checking back if you don't see yours here!

Personal Support Worker (PSW)

PSWs provide assistance to people who need support with their daily activities and care for those who need it, in accordance with an established plan of care usually designed by a nurse or physician. PSWs are typically involved in personal care tasks such as housekeeping, meal preparation, socialization, and companionship, but in recent years their role has increased to meet the demands of the aging population and vulnerable sectors.

Developmental Support Worker (DSW)

DSWs are specialists in supporting children and adults with developmental disabilities such as autism spectrum disorder, Down syndrome, or cerebral palsy. They collaborate with other healthcare workers to provide care to patients and support to their families.

Registered Nurse (RN)

RNs provide direct nursing care to patients and deliver health education to patients in diverse healthcare settings like hospitals, nursing homes, extended care facilities, rehabilitation centres, doctors' offices, clinics, community agencies, companies, private homes and public and private organizations. RNs can also be self-employed.

Registered Practical Nurse (RPN)

RPNs assist patients in hospitals, schools, clinics, and the community with general or straightforward health conditions. They usually care for people of all ages, as long as their condition is stable, predictable, or non-severe.

Clinical Support Aide (CSA)

CSAs assist nurses, physicians, and more healthcare workers in the basic care of patients. They are employed in hospitals, nursing homes, assisted care facilities for the elderly and many other health care establishments.

Lab Technician

Lab Technicians, or Laboratory Technicians, work in laboratories conducting tests, analyzing samples or substances, and creating reports. They also perform pre-analytical procedures, sort, allocate and deliver specimens to work stations, and set up laboratory instruments.

Medical Assistant

Medical assistants support the operations of hospitals, doctor offices, medical clinics, and other facilities by performing multiple tasks, as needed. The scope of their work will depend on the needs of the facility or practice but in general, they usually complete tasks like helping get patients' medical histories or taking vital signs.


Companions or caregivers support residents in long care facilities or home care (usually people with disabilities, elderly or recovering from accidents or illnesses.) Their duties include helping with basic needs and communicating with family members or other professionals about their client’s status.


Porters are workers who assist in medical facilities. They help with patient care by transporting patients and delivering equipment, messages, food, or other materials doctors and patients may require.

Medical Office Assistant

Medical office assistants perform administrative operations in healthcare facilities, including billing, scheduling, coding, patient communication, and filing.


Dietitians provide medical nutritional intervention for patients, groups, and communities. They also work collaboratively with other health care professionals to provide safe and specific nutritional needs to patients who are unable to eat or drink food normally due to accidents, illnesses, or disabilities.

Dietary Aide

Dietary Aides are health professionals who help prepare and cook meals for patients. Depending on where they work, their duties can include preparing food dishes, delivering them to specific people or rooms, and maintaining the cleanliness of the cooking work area.


Physiotherapists carry out individually designed treatment programs to maintain, improve or restore the physical functioning and mobility of their patients, alleviate pain and prevent physical dysfunctions. They are usually employed by hospitals, clinics, industry, sports organizations, rehabilitation centres and extended care facilities, or they may work in private practice.

Social Worker

Social Workers help individuals, couples, families, groups, communities and organizations develop skills and resources to enhance social functioning. They also provide counselling, therapy and referral to other supportive social services as they see fit.

Mental Health Worker

Mental Health Workers provide basic care and assistance to patients with mental illness or developmental disabilities. They often help with daily activities, monitor their patients' conditions and assist in administering therapeutic care.

Child & Youth Worker

Child and Youth Workers provide assistance and counselling to children and adolescents going through difficult situations, often related to family issues, mistreatment, bullying, discrimination, and substance abuse.

Occupational Therapist (OT)

OTs are healthcare specialists who assess their patients' situations and apply their specialized knowledge and skills to recommend courses of preventive or corrective action that will help them lead more productive and satisfying lives.

Occupational Therapist Assistant (OTA)

OTAs work with an occupational therapist to treat patients who have difficulty performing daily living and work activities due to illnesses, injuries, and disabilities. They help clients perform exercises as specified in their treatment plans and teach them how to use certain equipment. They can also be assigned administrative tasks, including recording patients' progress.


Volunteers in healthcare settings are unpaid workers who perform numerous assistance duties so that the medical staff can focus on other more demanding tasks. Volunteers can work on direct patient assistance or in clerical or administrative areas.

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If you are a healthcare worker and you don't see your role here and think we should add it to our platform, let us know!

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