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The Caring Support Blog

Top Traits to Look for When Hiring New Grads in Healthcare

June 19, 2025

Why Traits Matter More Than Ever

As Canada’s healthcare sector continues to face rising demands and staffing shortages, hiring the right people—especially among new grads—is more critical than ever. It’s not just about degrees and credentials anymore. With healthcare staffing shortages affecting hospitals, clinics, and long-term care facilities nationwide, employers must focus on traits that indicate future success, engagement, and resilience.

In fact, according to a 2024 report by the Canadian Institute for Health Information (CIHI), healthcare vacancies continue to rise despite increased graduation rates. The issue isn’t quantity—it’s finding quality candidates who are ready to contribute meaningfully from day one.

Adaptability in a Rapidly Changing Landscape

Why it matters

Healthcare is dynamic, with evolving technologies, patient needs, and care models. New grads must be flexible and open to change.

What to look for

Platform Tip

Caring Support’s reference check tools can help validate how adaptable a candidate truly is based on past supervisor feedback.

Empathy and Emotional Intelligence

Why it matters

Empathy is the cornerstone of patient-centred care. Especially in long-term or palliative care, emotional intelligence (EQ) can be more valuable than technical skills.

What to look for

Related Read

Check out our guide on improving employee engagement in healthcare to see how EQ links directly to workplace morale and retention.

Tech Savviness and Digital Fluency

Why it matters

From electronic health records to telemedicine platforms, digital fluency is now a baseline requirement in most healthcare roles.

What to look for

According to Canada Health Infoway, digital health adoption is a top priority across the country.

Communication and Team Collaboration

Why it matters

Modern healthcare relies on interdisciplinary teams. Strong communication skills lead to better patient outcomes and fewer medical errors.

What to look for

Platform Tip

Caring Support’s in-app messaging allows employers to assess a candidate’s professionalism and tone before a formal interview.

Passion for Healthcare and Service

Why it matters

New grads who enter healthcare for the right reasons tend to be more resilient, committed, and purpose-driven.

What to look for

A Forbes article highlights that passion is linked to higher performance and retention in healthcare.

Leadership Potential

Why it matters

Even entry-level staff will need to take initiative, make decisions, and influence patient experiences. Spotting future leaders at the new grad level is key.

What to look for

Our blog on effective leadership in healthcare explains how to recognize early leadership traits.

Cultural Fit and Values Alignment

Why it matters

Hiring someone who fits your organization's values reduces conflict, boosts morale, and enhances patient care.

What to look for

Use our guide on crafting effective healthcare job descriptions to ensure you’re attracting values-aligned candidates.

Final Thoughts

Hiring new grads is an investment in your healthcare organization’s future. While experience is limited, potential isn’t. By prioritizing key traits like adaptability, tech fluency, emotional intelligence, and communication, employers can onboard fresh talent ready to thrive.

And with tools like Caring Support, you don’t have to navigate this alone. From detailed candidate profiles to in-platform messaging and background verification, we help ensure every hire is a strong match.

Ready to meet your next top hire? Explore how Caring Support helps healthcare employers hire smart, fast, and effectively. Learn more here.

About The Author
The Caring Support Team

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